Creality Falcon 2 troubleshooting (Important Facts)

The Creality Falcon 2 Laser Engraver is an impressive machine that offers powerful and precise engraving capabilities. However, like any complex device, it can encounter some common issues. In this section, we will discuss these issues and provide solutions to help you troubleshoot and resolve them.

Common Issues and Solutions

Issue 1: Engraving Results are Not as Expected

If you find that the engraved work does not achieve the desired effect, such as light engraving or crooked lines, there are a few things you can check and adjust:

  • Recommended Parameters: Ensure that you are using the recommended parameters for engraving and cutting. You can find these parameters on the official website or on the TF card provided with the machine.
  • Hardware Check: Check if all the device screws are tightened and if the belt is appropriately tight. Loose screws or a loose belt can affect the engraving quality.
  • Laser Module Alignment: Make sure that the laser module is properly aligned and not sliding on the X-axis profile perpendicular to the desktop. Additionally, check that there is no idle slip on any pulley in the laser head assembly.

Issue 2: Engraving on Reflective or Transparent Materials

If you want to engrave on reflective or transparent materials like ceramics or glass, you need to take some precautions:

  • Apply Anti-reflective Material: Before engraving, apply an anti-reflective material to the surface of the material. This will ensure better engraving results and prevent reflected light from damaging the laser module.

Issue 3: Software Connection Problems

If you are experiencing issues with the software not responding or not connecting when engraving online, try the following troubleshooting steps:

  • Check Communication Function: Ensure that the data cable has a communication function and that the end of the data cable connected to the computer is a USB-A interface. If your computer does not have a USB-A interface, use an A-to-C adapter or a hub with a USB-A port.
  • Import Correct File: Make sure you have successfully imported the Creality Falcon2.lbdev file according to the LightBurn software tutorial provided in the TF card.
  • Check COM Port: Verify that the COM port corresponding to the engraving device is not occupied by any other software or device.
  • Contact After-Sales Support: If the issue persists, record a short video of the connection operation and provide relevant system information and software version number to the after-sales team for further assistance.

Remember to always refer to the user manual and follow the recommended safety precautions to ensure the safe and proper operation of the machine. Regular maintenance and cleaning of the device will also help prolong its lifespan and maintain optimal performance.

Troubleshooting Error Codes

When using the Creality Falcon 2 Laser Engraver, you may encounter various error codes that indicate specific issues with the machine. Understanding these error codes and their solutions can help you quickly troubleshoot and resolve any problems you may encounter. Here are some common error codes and their corresponding solutions:

ERROR:01 – Abnormal Angle Data This error code indicates that the angle data is abnormal, and the machine has stopped working. To resolve this issue, check if the workbench is shaking and ensure that the screws are tightly locked. Additionally, make sure that the frame of the machine is firm.

ERROR:02 – No G-Code File If you see this error code, it means that there is no G-Code file in the root directory of the TF card. To fix this issue, check if the file in the TF card has the correct suffix (“.gcode/.gc/.nc”) and ensure that the file is saved in the root directory.

ERROR:04 – No Airflow Detected When this error code appears, it means that no airflow is detected, and the machine has stopped working. To resolve this issue, check if the air pump is properly connected to the machine. Also, make sure that the knob switch on the left side of the machine is adjusted to the maximum. Lastly, check if the silicone air tube above the laser module is inserted correctly and free from any kinks.

ERROR:05 – Flame Detected If a flame is detected, this error code will be displayed, and the machine will stop working. To address this issue, press the Reset button if the material is not burning. The FIRE light will turn orange, indicating a fire risk. Press the start button to continue working, and after restarting the machine, the FIRE light will turn green. Refer to the “Laser Module Alarm Functions.pdf” for more information.

ERROR:06 – Lens Contamination Detected When lens contamination is detected, this error code will be shown, and the machine will stop working. Press the Reset button to acknowledge the contamination. The LENS light will turn orange. Press the start button to continue working, but make sure to clean the lens when the machine is powered off. The LENS light will continue to flash red when powered on. Press the reset button again to confirm that the lens is clean, and the LENS light will turn green. Refer to the “Laser Module Alarm Functions.pdf” for more information.

ERROR:07 – High Laser Module Temperature This error code indicates that the temperature of the laser module is too high, and the machine has stopped working. Press the Reset button and then the Start button to continue the current work. It is recommended to clean the laser module when powered off and wait for it to cool down to a suitable temperature before working.

ERROR:08 – Laser Module Air Pressure Sensor Issue If the air pressure sensor of the laser module is not performing correctly, this error code will be displayed. Try restarting the machine to see if the issue is resolved. If the error persists, contact the after-sales service for further technical support.

ERROR:09 – Laser Module Flame Sensor Issue When the flame sensor of the laser module is not performing correctly, this error code will be shown. Try restarting the machine to see if the issue is resolved. If the error persists, contact the after-sales service for further technical support.

ERROR:10 – Laser Module Lens Sensor Issue If the lens sensor of the laser module is not performing correctly, this error code will be displayed. Try restarting the machine to see if the issue is resolved. If the error persists, contact the after-sales service for further technical support.

ERROR:11 – Laser Module LD Temperature Sensor Missing This error code indicates that the laser module does not have an LD temperature sensor. Try restarting the machine to see if the issue is resolved. If the error persists, contact the after-sales service for further technical support.

ERROR:12 – Laser Module LD Sensor Short Circuit If there is a short circuit in the laser module LD sensor, this error code will be displayed. Try restarting the machine to see if the issue is resolved. If the error persists, contact the after-sales service for further technical support.

ERROR:13 – High CPU Temperature of Laser Module When the CPU temperature of the laser module is too high, this error code will be shown. Clean the laser module after powering off and wait for it to cool down to an appropriate temperature before working.

ERROR:14 – High Temperature of Host CPU If the temperature of the host CPU is too high, this error code will be displayed. Check if the ambient temperature is too high. It is recommended to wait for the host to cool down to a suitable temperature before working.

ERROR:24 – Unsealed Machine State When the machine is in an unsealed state, this error code will be shown. Close the protective cover and drawer, then press the start button to continue working.

ERROR:25 – Abnormal Air Pump If the air pump is not performing normally, this error code will be displayed. Contact the after-sales service for further technical support.

By understanding these error codes and their solutions, you can effectively troubleshoot any issues that may arise while using the Creality Falcon 2 Laser Engraver. Always refer to the user manual and follow proper safety precautions to ensure a smooth and successful engraving experience.

Laser Module Troubleshooting

The laser module is the heart of the Creality Falcon 2 laser engraver, responsible for emitting the laser beam that engraves or cuts materials. Like any other component, it may encounter issues that can affect its performance. In this section, we will discuss some common laser module troubleshooting tips to help you resolve any problems you may encounter.

Laser Module Alarm Functions

The Creality Falcon 2 laser engraver is equipped with various alarm functions to ensure safety during operation. If the laser module detects any abnormalities, it will trigger an alarm and the machine will stop working. The indicator lights on the laser module can provide valuable information about the current status of the laser engraver.

When an alarm is triggered, you can press the Reset button on the laser module to stop the alarm. However, it is important to pay attention to the current working status of the laser module. You can find more information about the laser module alarm functions in the provided “Laser Module Alarm Functions” document on the TF card.

Cleaning the Lens

Lens contamination is a common issue that can affect the performance of the laser module. If the lens becomes dirty, it may cause the laser beam to scatter or weaken, resulting in poor engraving or cutting quality. When the laser module detects lens contamination, it will trigger an alarm and the machine will stop working.

To resolve this issue, press the Reset button on the laser module. The LENS light will turn orange, indicating that the lens needs to be cleaned. Power off the machine and clean the lens using a recommended cleaning solution and a soft cloth. After cleaning, press the Reset button again to confirm that the lens is clean, and the LENS light will turn green.

Temperature Control

The temperature of the laser module is an important factor that can affect its performance. If the temperature of the laser module is too high, it may cause the machine to stop working to prevent overheating. To resolve this issue, you can press the Reset button and then press the Start button to continue the current work.

It is recommended to clean the laser module when powered off and wait for it to cool down to a suitable temperature before working again. Regular maintenance and cleaning of the laser module can help prevent overheating and ensure optimal performance.

Airflow and Lens Contamination Issues

One of the common issues that users may encounter with the Creality Falcon 2 Laser Engraver is related to airflow and lens contamination. These issues can affect the quality of the engraving and cutting process. However, there are solutions to address these problems and ensure optimal performance.

Read > How to Set the Strength of Airflow on Creality Falcon2?

Insufficient Airflow

If you notice that there is not enough airflow during the engraving or cutting process, it is important to check the air pump connection. Ensure that the air pump is properly connected to the machine and that the knob switch on the left side of the machine is adjusted to the maximum.

Additionally, check the silicone air tube above the laser module to ensure it is inserted correctly and free from any kinks. These steps will help to ensure proper airflow and prevent lens contamination.

Lens Contamination

Lens contamination can occur during the engraving or cutting process, affecting the quality of the output. If the laser module detects lens contamination, it will trigger an alarm and stop the machine from working. To resolve this issue, press the reset button on the laser module.

This will activate the lens cleaning process, and the lens light will turn orange. After cleaning the lens, press the reset button again to confirm that the lens is clean, and the lens light will turn green. It is important to clean the lens when the machine is powered off to avoid any damage.

Preventing Lens Contamination

To prevent lens contamination in the first place, it is recommended to regularly clean the body and laser module of the machine when it is powered off. This can be done using an anti-static brush or a dry cloth. Additionally, ensure that the silicone tube is properly connected to the laser module, as this helps to prevent lens contamination.

Read > Creality Falcon 2 Accessories: 7 Essentials You Must Have

Safety Precautions and Maintenance Tips

Ensuring the safety of both yourself and your Creality Falcon 2 laser engraver is of utmost importance. By following these safety precautions and maintenance tips, you can prevent accidents and prolong the lifespan of your machine.

  • Create a safe working environment: Place your laser engraver in a well-ventilated, cool, and dust-free area away from flammable materials, volatile solvents, and heat sources. This will minimize the risk of fire and ensure optimal performance.
  • Use the provided adapter and power cord: Always use the adapter and power cord provided with the Creality Falcon 2 to ensure compatibility and avoid electrical hazards.
  • Regularly clean the body and laser module: When the device is powered off, use an anti-static brush or a dry cloth to clean the body and laser module. This will prevent dust and debris buildup, which can affect the engraving quality and potentially damage the machine.
  • Connect the silicone tube on the laser module: Whether you are using an air assist or not, it is important to connect the silicone tube on the laser module. This prevents lens contamination and ensures optimal performance.
  • Avoid direct contact with electronic areas: When the device is connected to the power supply, refrain from touching the electronic areas with your hands or other tools. This prevents electrical shocks and damage to the machine.
  • Wear goggles and avoid direct eye contact with the laser: When operating the Creality Falcon 2, always wear goggles to protect your eyes from the laser beam. Avoid looking directly at the laser to prevent eye injuries.
  • Operate under adult supervision: If children are using the laser engraver, ensure they are under adult supervision at all times to prevent accidents and injuries.
  • Have a fire extinguisher ready: It is important to have a fire extinguisher readily available in case of emergencies. Regularly maintain and inspect the fire extinguisher to ensure it is in working condition.
  • Do not leave the machine unattended: Never leave the Creality Falcon 2 unattended while it is working. This reduces the risk of accidents and allows you to respond quickly to any issues that may arise.
  • Abide by laws and regulations: Always adhere to the laws and regulations of your country or region regarding the use of laser engraving equipment. Use the machine for legal purposes only and follow professional ethics.
  • Promptly clean the tray: After each use, clean the tray promptly and remove any debris. This prevents buildup and ensures optimal engraving results.

Conclusion

In conclusion, the Creality Falcon 2 Laser Engraver is an impressive machine that offers powerful and precise engraving capabilities. While it may encounter some common issues, troubleshooting and resolving these problems is made easy with the provided solutions. By following the recommended parameters for engraving and cutting, ensuring proper hardware check, and aligning the laser module correctly, users can achieve the desired engraving results they are looking for.

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